One of the major office headset manufacturers Plantronics, already offers office and contact center headsets that reduces muscle pain to the user
Plantronics’s Supraplus is a contact center headset that is designed to ensure you’re heard clearly. If your representatives are distracted by uncomfortable headsets or aren’t able to hear or communicate clearly during calls, their productivity will suffer because. These wired headsets can be worn either as a headband or earpiece and is largely preferred because they allow for a secure fit and are extremely comfortable. One of the major office headset manufacturers Plantronics, already offers office and contact center headsets that reduces muscle pain to the user. This wired headset is perfect when you need crystal clear sound and microphone signal quality without the noise that other headsets can introduce. When wireless headsets for the office were invented it gave the customer service industry a new lease on life. After quite some debating, our team of specialists chose a winner from the call centre headsets which made the list. Jabra Engage now includes an integrated busy light in the headset to alert the other workers around when you’re on the call, a feature no other wireless headsets have. To top it off, it’s one of the more customizable headsets available with a convertible style. Based on the office & contact center headsets market forecasts, the large vendors in this market are tapping a larger customer base, which will help them generate high revenues. When wireless headsets were invented it gave the customer service industry a new lease on life. The behind-the-neck wearing may not be the most stylish option but for many it is the most comfortable and comfort must be a priority when choosing headsets for your team. Hopefully this list has been helpful in helping you decide what headset is best for your contact or call centre. Additionally, wired headsets are economical compared with wireless headsets, which makes them a popular choice in the market. We liked this one so much, that we made an entire guide on how make the most of it in your contact centre. Customer contact with your call center represents one thing – opportunity. These things put together makes up the most recommended and reliable wireless headsets for call centers. It’s also a corded headset, which gives it better sound and microphone fidelity than some telephone headsets on the market. It has a wireless range of 350 feet, so you can go where the answers are when resolving customer questions, and you can connect it with up to three other Savi headsets during a call. You can also check the highly recommended 4 best Jabra headset systems and the 6 best Bluetooth headsets for the office that are popular to customers.